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Frequently asked questions
When will my order be dispatched?
When will my order be dispatched?
Within 24 to 48 hours. You'll receive a tracking number by email as soon as it ships.
How long does delivery take?
How long does delivery take?
Allow 4 to 7 working days after dispatch.
Can I return the product?
Can I return the product?
Yes, you have 30 days to change your mind. Full refund.
Is it suitable for my child?
Is it suitable for my child?
Look for the recommended age in the product description. Not sure it suits your child? Send us a message and we'll reply within 24 hours.
Is payment secure?
Is payment secure?
100% secure payment by card, PayPal or Apple Pay.
How can I contact you?
How can I contact you?
By email, Monday to Friday, 9am to 6pm. We reply within 24 hours.